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Article 1 (Purpose)

These Terms of Service are intended to define and govern the rights, obligations, and responsibilities of Essent Dermatology Clinic (hereinafter the "Clinic") and its users, as well as other necessary matters, in relation to the use of the services of the Essent Dermatology Clinic website (hereinafter the "Website"), in accordance with the Framework Act on Telecommunications, the Telecommunications Business Act, the Personal Information Protection Act, and their enforcement decrees.

Article 2 (Definitions)

① A "User" refers to a member or non-member who accesses the Website and receives services provided by the Clinic in accordance with these Terms.

② "Service" refers to all Website-related services available to members, regardless of the device used to access them (including various wired and wireless devices such as PCs, TVs, and mobile devices).

③ A "Member" refers to a person who has agreed to the Website's Terms, provided personal information, and completed member registration; who has entered into a usage agreement with the Website; and who may continuously receive information and use the services provided by the Website.

④ A "Non-member" refers to a person who uses the services provided by the Clinic's Website without registering as a member.

⑤ A "Post" refers to information in the form of text, images, videos, and the like—including written content, photos, videos, various files, and links—that a "Member" posts on the Service while using the "Service."

 

Article 3 (Publication and Amendment of the Terms)

① The "Clinic" shall post the content of these Terms, along with its trade name, location, and contact information (telephone, fax, email address, etc.), on the initial (front) screen of the Website so that users can be aware of them.

② The "Clinic" may amend these Terms to the extent that it does not violate relevant laws.

③ When the "Clinic" amends the Terms, it shall specify the effective date and the reason for the amendment and announce it on the initial screen, together with the current Terms, from 7 days before the effective date until the day before the effective date.

④ When the "Clinic" amends the Terms, the amended Terms shall apply only from the effective date onward, and the pre-amendment provisions shall continue to apply to agreements already concluded before that date. However, if a user who has already concluded an agreement expresses, within the announcement period for the amended Terms under Paragraph 3, the wish to be subject to the amended provisions and obtains the "Clinic's" consent, the amended provisions shall apply.

⑤ If a "Member" does not agree to the application of the amended Terms, the "Clinic" may not apply the amended Terms, in which case the Member may terminate the usage agreement. However, if there are special circumstances under which the existing Terms cannot be applied, the Clinic may terminate the usage agreement.

⑥ Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by relevant laws or commercial practice.

Article 4 (Rules Beyond the Terms)

Matters not stipulated in these Terms or their interpretation shall be governed by relevant laws or commercial practice.

Article 5 (Conclusion of the Usage Agreement)

① The usage agreement is concluded when a person who wishes to become a "Member" (hereinafter the "Applicant") agrees to the content of the Terms, applies for membership, and the "Clinic" accepts such application.

② As a rule, the "Clinic" accepts the "Applicant's" application to use the "Service." However, the "Clinic" may decline the following applications or subsequently terminate the usage agreement:

1. Where the Applicant has previously lost membership under these Terms, except where the Applicant has obtained the "Clinic's" approval for re-registration.

2. Where a real name is not used, or where another person's identity is used.

3. Where false information is entered, or the application omits information required by the "Clinic."

4. Where a child under the age of 14 has not obtained the consent of a legal representative (such as a parent).

5. Where approval is impossible due to reasons attributable to the user, or where the application otherwise violates the prescribed requirements.

Article 6 (Obligation to Protect Personal Information)

The "Clinic" strives to protect the personal information of "Members" in accordance with relevant laws such as the "Network Act" and the "Personal Information Protection Act." The relevant laws and the "Clinic's" Privacy Policy apply to the protection and use of personal information. However, the "Clinic's" Privacy Policy does not apply to sites linked from, but other than, the "Clinic's" official site.

 

Article 7 (Notification to "Members")

① When notifying a Member, the "Clinic" may do so using the email address the Member submitted to the Clinic.

② In carrying out Paragraph 1 above, all civil and criminal legal liability for any losses arising where the email address submitted by the Member to the Clinic differs from the actual email address, whether intentionally or by mistake, rests with the relevant Member.

③ For notifications to an unspecified number of Members, the "Clinic" may substitute individual notification by posting on the bulletin board for at least one week.

 

Article 8 (Obligations of "Members")

① A "Member" shall not engage in the following acts:

1. Registering false information when applying or making changes.

2. Misappropriating another person's information.

3. Altering information posted by the "Clinic."

4. Transmitting or posting information other than that designated by the "Clinic" (such as computer programs).

5. Infringing the copyright or other intellectual property rights of the "Clinic" or any third party.

6. Acts that damage the reputation of the "Clinic" or any third party, or that interfere with their business.

7. Disclosing or posting on the "Service" obscene or violent messages, images, audio, or other information contrary to public order and morals.

8. Using the "Service" for commercial purposes without the "Clinic's" consent.

9. Other illegal or improper acts.

② A "Member" shall comply with relevant laws, the provisions of these Terms, usage guidelines, precautions announced in relation to the "Service," and matters notified by the "Clinic," and shall not engage in any act that interferes with the "Clinic's" business.

 

Article 9 (Obligations of the "Clinic")

① The "Clinic" shall not engage in acts prohibited by relevant laws or these Terms, or acts contrary to public morals, and shall make its best effort to provide the "Service" continuously and reliably.

② The "Clinic" shall have security systems in place to protect personal information (including credit information) so that "Members" can use the "Service" safely, and shall disclose and comply with its Privacy Policy.

③ If the "Clinic" acknowledges that an opinion or complaint raised by a "Member" regarding the use of the Service is justified, it shall address it. The "Clinic" shall inform the "Member" of the handling process and results via email or the registered contact information.

 

Article 10 (Provision and Modification of the Service)

① The "Clinic" provides the following services:

1. Reservation services provided through the Website.

2. Consultation services provided through the Website.

3. Medical information services provided through the Website.

4. Other services designated by the "Clinic."

② As a rule, the "Service" is provided 24 hours a day, year-round.

③ The "Clinic" may temporarily suspend the provision of the "Service" in the event of maintenance, inspection, replacement, or breakdown of information and communications equipment such as computers, communications outages, or other substantial operational reasons. In such cases, the "Clinic" shall notify "Members" by the method specified in Article 7 [Notification to "Members"]. However, if there are unavoidable reasons why the "Clinic" cannot give prior notice, it may give notice afterward.

④ The "Clinic" may conduct regular inspections when necessary to provide the Service, and the times of such regular inspections shall be as announced on the service provision screen.

⑤ Where there is a substantial reason, the "Clinic" may modify all or part of the "Service" it provides, as required for operational or technical reasons.

⑥ The "Clinic" may modify, suspend, or change part or all of any service provided free of charge as required by the "Clinic's" policies and operations, and shall not provide separate compensation to "Members" for this unless there is a special provision in relevant laws.

Article 11 (Service Fees)

① The Service is available free of charge to all persons registered as "Members."

② If the "Clinic" makes the Service paid, it shall announce the timing, policy, and costs of the change on the Service before implementing the paid service.

 

Article 12 (Appointment Booking Service)

① Members may use the appointment booking service through the Website whenever they wish.

② All Members bear the duty of good faith with respect to appointments booked in advance.

③ The "Clinic" shall not bear civil or criminal legal liability for any losses that may arise during a Member's use of the appointment booking service, except in cases of intent or gross negligence on the part of the "Clinic."

 

Article 13 (Consultation Service)

① The online consultation service cannot, under any circumstances, replace actual medical procedures such as examination, diagnosis, or surgery.

② The "Clinic" makes its best effort to maintain security so that a Member's consultation content is not disclosed to any third party other than the consulting physician and the service administrator. However, in the following cases, the "Clinic" bears no responsibility for the disclosure or loss of consultation content:

1. Where the password is leaked due to the Member's carelessness.

2. Where the Member uses the "Delete Consultation" function.

3. Where it is due to a natural disaster or other force majeure.

③ The content of consultations conducted on the Website may be used, in a form that cannot identify any specific individual, for the following purposes:

1. Compiling statistics and academic activities.

2. Where there is a special provision in the law.

3. Use in FAQs and as basic reference material deemed necessary for the operation of the clinic.

④ Responses to consultations are subjective answers based on the medical knowledge of each specialist physician and do not represent the opinion of the "Clinic's" service.

⑤ The consultation service may be provided in whole or in part, or not at all, in the following cases:

1. Where the same Member repeatedly requests consultation on the same content.

2. Where the consultation request uses expressions contrary to common decency.

3. Where the consultation request demands a diagnosis (a specific diagnosis name).

4. Where the consultation request concerns treatment costs, examination fees, medication prices, and the like.

5. Where the request seeks confirmation of content received from another medical institution.

6. Where the request defames or damages the reputation of a medical institution or specialist physician without a specific reason.

 

Article 14 (Medical Information Service)

① The content provided by the Service is general and outline in nature and is provided for informational purposes only. The information or consultation provided by the Service can never replace a medical diagnosis. The information or consultation provided by the Service is by no means intended to replace medical diagnosis, examination, or treatment. If you have questions or concerns about your health condition, you should consult an actual specialist physician for a diagnosis. Under no circumstances should you disregard a medical diagnosis, or delay receiving diagnosis, examination, or treatment, because of information provided by the Service.

② The "Clinic" does not recommend any specific examination, product, or treatment mentioned in the Service. All individual opinions expressed in the Service are those of the respective authors.

③ Accepting the information of this Service, or the opinions of the specialist physicians participating in the Service or of other Members or visitors using the Service, is entirely at the user's own discretion. Accordingly, the "Clinic" bears no responsibility for any damage, injury, or other disadvantage arising from the use of any product, information, idea, or instruction provided to a Member.

 

Article 15 (Ownership of Copyright)

① Copyright and other intellectual property rights in works created by the "Clinic" belong to the "Clinic."

② A "Member" shall not use information obtained through use of the Website for commercial purposes—by modifying, reproducing, transmitting, publishing, distributing, broadcasting, or by any other means—or allow a third party to use it, without the "Clinic's" prior consent.

 

Article 16 (Management of "Posts")

① If a "Member's" "Post" contains content that violates relevant laws such as the "Network Act" and the "Copyright Act," the rights holder may request the suspension of posting and deletion of the relevant "Post" in accordance with the procedures prescribed by relevant laws, and the "Clinic" shall take action in accordance with relevant laws.

② Even in the absence of a rights holder's request under the preceding paragraph, the "Clinic" may take temporary measures against the relevant "Post" in accordance with its policies and relevant laws where there are grounds to recognize an infringement of rights or where it otherwise violates the "Clinic's" policies and relevant laws.

 

Article 17 (Termination of the Agreement)

① A "Member" may apply to terminate the usage agreement at any time through the information management menu on the Service's initial screen, and the "Clinic" shall process this immediately in accordance with relevant laws.

② When a "Member" terminates the agreement, all of the "Member's" data shall be deleted immediately upon termination, except where the "Clinic" retains member information in accordance with relevant laws and the Privacy Policy.

③ When a "Member" terminates the agreement, "Posts" created by the "Member" that have been reposted by others or registered on public bulletin boards are not deleted, so please delete them in advance before withdrawing.

④ The "Clinic" may terminate the usage agreement without prior notice, or suspend use of the Service for a set period, if a "Member" engages in any of the following acts:

1. Acting contrary to public order and morals.

2. Being involved in criminal activity.

3. Planning or carrying out use of the Service with the purpose of harming national interests or social public interest.

4. Misappropriating another person's ID and password.

5. Damaging another person's reputation or causing them disadvantage.

6. Where the same user registers twice under different IDs.

7. Impairing the sound use of the Service, such as by causing harm to it.

8. Otherwise violating relevant laws or the usage conditions set by the clinic.

 

Article 18 (Limitation of Liability)

① The "Clinic" is exempt from liability for the provision of the "Service" where it cannot provide the "Service" due to a natural disaster or comparable force majeure.

② The "Clinic" is not liable for any disruption to the use of the "Service" caused by reasons attributable to the "Member."

③ The "Clinic" is not liable for the reliability, accuracy, or other aspects of information, materials, or facts posted by "Members" in relation to the "Service."

④ The "Clinic" is exempt from liability where transactions and the like are conducted between "Members," or between a "Member" and a third party, through the medium of the "Service."

⑤ The "Clinic" is not liable in relation to the use of services provided free of charge, unless there is a special provision in relevant laws.

 

Article 19 (Dispute Resolution)

① Disputes concerning various issues related to the use of the Service that arise beyond what is stipulated in these Terms shall be resolved by mutual agreement to the greatest extent possible.

② If a lawsuit is filed regarding a dispute arising from the use of the Service, the court having jurisdiction over the location of the "Clinic" shall be the competent court.

 

[Addendum]

These Terms take effect on May 13, 2026, and remain in effect until new Terms are issued.